Request Information Center
Products can be returned up to 7 days after the shipping date for a full refund minus shipping and gift wrapping fees. If you wish to return a product, simply send the product back to the address below in its original packaging. You can expect your refund after we have received the product and after confirming the integrity of the returned item.
Shipping cost is non-refundable for undelivered, unclaimed, returned, or refused packages unless we make a mistake.
Returns should be sent to:
Maystro Delivery offices.
Payment options
We accept Visa, Mastercard, American Express, Paypal, Google Pay, Apple Pay, Algeria Post Gold Card and CIB Algerian Bank Card.
Waiting list
If you see a product that is not available in our store, simply enter your email address and click “Notify me”. An email will be automatically sent to you once the product is back in stock.
Damage claims
In the unlikely event that your order or part of your order arrives damaged, please email us immediately so that we can notify the carrier and file a damage claim. Please keep all packaging materials for five business days after notifying us and a replacement will be sent to you.
Cancellations
To provide our customers with the best shopping experience, our systems are automated and therefore orders cannot be canceled after they have been placed. If the cancel option appears next to your order in the order history section, you can cancel your order.
